Terms

Terms

Our terms and conditions (cancellation conditions)

Legally, a confirmed hotel booking is a contract based on a written or verbal agreement.

Basically, when reserving a hotel room, the following should be noted:

If a room is ordered and the reservation is confirmed by the hotel, then a so-called guest accommodation contract or accommodation contract has come about. The written form is not required, a telephone order is sufficient. The conclusion of the guest accommodation or accommodation contract obliges the guest for the entire duration of the contract to fulfill the agreed obligations: The obligation of the innkeeper is to keep the room according to the order until 18:00 clock. If no arrival or message of a later arrival than 18:00 clock, the hotelier is entitled to rent the room. The obligation of the guest is to pay the price for the time (duration) of the order of the hotel room.


The hospitality or accommodation contract is not to be treated differently from any other contract under the Civil Code.

If the guest does not use the ordered hotel room, he is legally obliged to pay the price of the hotel room ordered and reserved by the hotel. It is not a claim for damages, but a claim for performance - which is often overlooked. Unpaid operating costs - for example, for hospitality or provision of bed linen - can be credited against entitlement. The amount of these deductible savings depends on the specific circumstances of each case. The hotel is entitled to unilaterally terminate the contract.

From the case law is the value of the saved expenses

  • for overnight stay / breakfast with a flat rate of 10 percent of the room rate considered appropriate

Terms & Conditions (Cancellation Conditions)

In legal terms, a confirmed hotel booking is a contract based on a written or oral agreement.

In principle, when reserving a hotel room:

A so-called guest accommodation or accommodation contract has been concluded. The written form is not required. The conclusion to the order of the order to the order until 18:00 Clock. In case of no arrival or notice of a later arrival than 18:00, the hotelier is entitled to charge the room further.The obligation to pay the price for the time (duration) of the hotel room.


The English:. English:. German: v3.espacenet.com/textdoc?

The hotel is ordered and held by the hotel. This is not a claim for damages, but a claim to fulfillment - which is often overlooked. Non-incurring operating costs - for example, for catering or providing bed linen - can be charged to the customer. The amount of this savings to be credited depends on the specific circumstances of the individual case. The hotel is titled to unilaterally terminate the contract.

From the case law, the value of the saved expenses

at night / breakfast with a flat rate of 10 percent